Member Resources
Get the information, tools and resources you need to stay healthy and prevent or manage diseases.
Manage Your Healthcare Online
Login to myPRES, Presbyterian's secure online member and patient portal where you can:
Pay your health plan premium
Order prescriptions
View or request a replacement member ID card
Access Video Visits
Preference center
Look up benefit information securely, view claims status, and track deductibles
Check your flex card or over-the-counter (OTC) card balances, order products, or look up retail sites (for Presbyterian UltraFlex (HMO-POS), Presbyterian Senior Care (HMO) Plan 2, 3, AssistPlus and Presbyterian Dual Plus (HMO D-SNP) 004 and Presbyterian Dual Plus (HMO D-SNP) 006 plan members only)
Virtual Care
Get care for minor conditions anytime day or night using a nationwide network of providers via a secure smartphone, tablet or computer webcam. $0 for all Medicare Advantage members.
PresRN Nurse Advice Line
Registered nurses are available 24 hours a day / 365 days a year to answer your questions about health concerns. Available to Presbyterian Health Plan members at no cost.
Phone:
orFinancial Assistance – Help Made Simple
Many Medicare beneficiaries don’t know that they qualify for money saving programs. Your Presbyterian Health Plan membership includes a personal service that helps you find out if you qualify for these programs.*
Contact Us for more information
Healthy Solutions
Healthy Solutions is a health coaching program available to members at no additional cost. Coaching is available for members with asthma, coronary artery disease, diabetes and hypertension who meet eligibility criteria. The program is designed to help you create a plan to live a healthy lifestyle.
Care Coordination
Care coordination helps coordinate your healthcare needs, whether you are in the hospital or at home. Care Coordinators work with you to create a plan to help you get the care you need. This is for members with chronic long-term, complex, or behavioral health needs. The level of care coordination you receive depends on your needs.
Presbyterian Health Plan Place
We will educate and guide you no matter where you are in your health journey to build a strong foundation. Our resources, services and classes are open to all, at no cost and regardless of insurance.
2100 Louisiana Blvd NE, Suite 408 Albuquerque, NM 87110 Map & Directions
Hours: Mon-Fri: 8:00 am - 4:30 pm
Presbyterian Senior Connection
Presbyterian Senior Connection gives you a variety of health promotion, educational, and social opportunities. These include education series, physical activity programs, senior services, sun tours and local business discounts.
Phone:
Hours: Monday through Friday, 8 a.m. to 4 p.m.Advance Directive
An advance directive is a legal document about your healthcare choices. It is only used when you aren’t able to speak for yourself. It also explains what medical support you want, or do not want, if you become seriously ill.