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Contact Us

The Presbyterian Customer Service Center is here to help you with any inquiries or issues you may have. After business hours, the phone number will be directed to a voice mailbox which will be accessed on the next business day.

Phone: 


We want to hear from you about what we are doing well and what we need to work on. Please take some time to complete one of the feedback forms.

Recognition Form Complaint/Grievance/Appeal Referral Form

Urgent Care and Clinic Locations Search Presbyterian Urgent Care, Primary Care and Specialty Care clinics.

Urgent Care and Clinic Directory


Presbyterian Hospital 1100 Central Ave. SE, Albuquerque, NM 87106 Phone: 

Map & Directions


Presbyterian Kaseman Hospital 8300 Constitution Ave., NE, Albuquerque, NM 87110 Phone: 

Map & Directions


Presbyterian Rust Medical Center 2400 Unser Blvd. SE Rio Rancho, New Mexico 87124 Phone: 

Map & Directions


Lincoln County Medical Center 211 Sudderth Dr., Ruidoso, NM 88345 Phone: 

Map & Directions


Presbyterian Española Hospital 1010 Spruce St., Española, NM 87532 Phone: 

Map & Directions


Socorro General Hospital 1202 Highway 60 West, PO Box 1009, Socorro, New Mexico 87801 Phone: 

Map & Directions


Dr. Dan C. Trigg Memorial Hospital 301 E. Miel de Luna, Tucumcari, NM 88410 Phone: 

Map & Directions


Plains Regional Medical Center 2100 N. Martin Luther King Jr. Blvd. Clovis, NM 88101 Phone: 

Map & Directions


Santa Fe Medical Center 4801 Beckner Road Santa Fe, NM 87507 Phone: 

Map & Directions

Administration

The Cooper Center 9521 San Mateo Blvd. NE Albuquerque, NM 87113 Phone: 

Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m. Map & Directions


Billing

For questions about your bill, your payment options, or financial assistance.

Phone: 

Billing Assistance Request Form


Compliance Hotline

To report suspected violations of state or federal laws or non-compliance with Presbyterian policies.

Phone: 


Health Information Privacy Complaint

Use this form if you believe your health information privacy rights, or the rights of someone else, were violated.

Health Information Privacy Complaint Form


Human Resources

Application Help Email us for help applying for a position with Presbyterian or to follow up on a recently submitted application. E-mail: dlhrapphelp@phs.org

Verification of Employment Email AskHR for employment verification information or documentation. E-mail: askhr@phs.org


Media Inquiries

Presbyterian’s communication team is responsible for providing accurate and timely information to members of the media.

Phone: 

Email: media@phs.org


Presbyterian Health Plan, Inc. Phone: 

 or   TTY: 711 or E-mail: info@phs.org Hours: Weekdays, 7:00 a.m. - 6:00 p.m.


Presbyterian Insurance Company Phone: 

 or   TTY: 711 or  E-mail: info@phs.org Hours: Weekdays, 7:00 a.m. - 6:00 p.m.


Presbyterian Senior Care (HMO) & MediCare PPO Phone: 

 or   TTY: 711 or  E-mail: info@phs.org Hours: Monday through Sunday, 8:00 a.m. to 8:00 p.m.


Presbyterian Turquoise Care Medicaid Plan Phone: 

 or   TTY: 711 or  E-mail: info@phs.org Hours: Monday through Friday, 8:00 a.m. to 6:00 p.m. Navajo Hotline:  or  


Presbyterian Healthcare Foundation PO Box 26666 Albuquerque, NM 87125-6666 Phone: 

  TTY: 711 or  E-mail: phf@phs.org


Website Help

Use this form to contact us if you are having issues with navigating or locating something on our website.

Website Help Form

Dedicated Community Leadership

We are accountable to our board of community leaders who dedicate their time, expertise and energy to help improve the health of our patients, members and our communities.

Meet our remarkable leaders

Legacy of Caring

We are committed to caring for our community and have been for over 100 years. Learn more about Presbyterian’s first hundred years of caring for the people of New Mexico, and where we are headed today.

Find out more

Community Support for New Mexicans

At Presbyterian, we exist to improve the health of the patients, members and communities we serve. We are striving to improve access to health care, health insurance coverage, and opportunities for exercise, healthy food and community resources throughout the state.

Learn more